metal4dLive football, casino tables, and sports entertainment in one platform

Service availability

We at metal4d provide gaming and sportsbook services only where local law permits. Our platform does not operate in jurisdictions where online wagering is prohibited by statute. Users are responsible for verifying that their access and use of metal4d comply with the laws and regulations of their own jurisdiction before opening an account or making any deposit. Service availability may change at any time in response to regulatory updates or legal changes in your region. If you are unsure whether metal4d is available in your location, contact our support team for clarification. Our terms of service outline the jurisdictional restrictions and our right to suspend service in regions where it becomes legally impermissible. Continuing to use the platform after a jurisdiction notice constitutes acknowledgement of local-law responsibility.

Account eligibility

Opening a metal4d account requires that you meet certain eligibility criteria as specified in our account-opening terms. Age and identity verification are mandatory; users must be of legal age to participate in gaming and wagering activities as defined by their own jurisdiction. KYC (Know Your Customer) documentation — a valid identity card, proof of residence, and personal details — is collected during account setup and verified automatically through our secure systems. These documents are retained only for compliance and verification purposes and are not shared with third parties except where required by applicable law. Fraudulent account information, false identity documents, or misrepresentation of age will result in account suspension and forfeiture of any balance. Users outside supported jurisdictions are not permitted to open accounts, and any account opened in violation of jurisdictional rules is subject to closure without notice.

Local-law responsibility

Users of metal4d acknowledge that they are solely responsible for determining whether access to and use of our platform is legal in their home jurisdiction. We do not provide legal advice, and our terms should not be construed as such. Different countries, states, and municipalities maintain different laws regarding online gaming, sportsbook activity, and wagering. Some jurisdictions prohibit all forms of online gaming; others permit specific categories under licence. It is your duty to research the laws applicable to you before depositing funds or placing activity on our platform. metal4d does not accept liability for users who access the platform in violation of their own local laws. If you are prosecuted, fined, or otherwise penalised for using metal4d in a jurisdiction where it is prohibited, that responsibility lies solely with you. By creating an account, you confirm that you have verified the legality of metal4d in your location and accept full legal and financial responsibility for your use.

Data and privacy scope

Our privacy policy, available at /privacy-policy/, outlines how metal4d collects, processes, and protects user data. During account opening, we collect your email, full name, date of birth, national ID number (or passport number), and proof-of-residence documents such as utility bills or rental agreements. This information is used solely for identity verification (KYC compliance) and to prevent fraud and underage account creation. Payment information — bank or e-wallet account details — is encrypted and stored separately from personal identity data. We do not sell user data to marketers or third-party advertisers. Data is retained for the duration of your account and for a limited period after closure for compliance and dispute-resolution purposes. Users may request access to their stored data or ask for deletion (subject to legal-hold periods) by contacting our support team. Our systems are protected by SSL encryption and industry-standard security protocols to prevent unauthorised access.

Contact for legal inquiries

If you have legal questions about metal4d's compliance, terms, or jurisdiction status, contact our legal and compliance team through the "Legal Inquiry" channel in your account dashboard or by sending a detailed message to our support email. Response times for legal inquiries may be longer than standard support (24–72 hours) due to the need for review by our compliance department. We may request additional information or documentation to properly address your question. Questions regarding data privacy should be directed to our Data Protection Officer; requests for data access or deletion are processed within 30 days of receipt, subject to applicable data-protection regulations. For jurisdictional or regulatory concerns specific to your region, we recommend consulting a local legal professional before opening an account. metal4d provides this information as general guidance and does not replace professional legal counsel.